Case study #3
Air to Ocean project and impact on packaging and customer satisfaction
Challenge
- Electronical products with Lithium batteries
- High value of each shipment to global distribution centers
- Unknown impact on the packaging strategy due to humidity, temperature and handling
- Risk of theft
- Risk of delays and stock issues could lead to customer dissatisfaction
Solution
- Real time monitoring with door, light, tilt, G-Force, vibration and motion sensors as well as temperature and humidity sensors
- Big data analysis for all routes and seasons
- Device logistics concept
-
Standard operating procedures including instruction to all involved stakeholders worldwide
(more than 50 locations)
Result
- Position confirms the ETAs and therefore save cost for replenishments shipments, storage space and reduce bullwhip effect
- Derivation of future logistics strategies
- Mass data collection and analysis of big data